To solve the incident, an automatic regularization of the amount will be applied to the remaining installments of the installment calendar, proportionally reducing the pending installments until the correct amount is reached, without the taxpayer having to perform any additional procedures.
The City Council of Ciudad Real informs users of the Special Payment System (SEP) of the detection of a technical incident in the domiciled charge corresponding to the July installment.
To solve the incident, an automatic regularization of the amount will be applied to the remaining installments of the installment calendar, proportionally reducing the pending installments until the correct amount is reached, without the taxpayer having to perform any additional procedures.
However, in cases where the July receipt has been returned, taxpayers are requested to communicate it as soon as possible through the following email recaudacion@ayto-ciudadreal.es.
The City Council appreciates the collaboration and understanding of the citizens and regrets any inconvenience that this specific situation may have caused. Efforts are being made to improve the efficiency and quality of public services.