It is important to note that, as mentioned, this is a service through which users inform the City Council of the incidents they observe in the city so that the corresponding service can resolve them, covering Works, Water, Cleaning, Parks and Gardens, Electricity, Firefighters, Local Police and Mobility Agents, Traffic, Urban Transportation, Sports…
The Councilor for Citizen Participation, Alberto Castellano Barragán, has stated that «through this application, we can directly learn from citizens about the needs or events that take place in the city to be resolved by the corresponding service. That is why we believe that this training is essential to update the way we work and to undertake actions in the most coordinated and effective manner possible.»
Castellano Barragán has highlighted that «more and more residents of Cuenca are using Línea Verde, as in 2024 the number of users increased by 439 to reach 2,549, compared to 2,110 in 2023.»
Regarding the number of incidents, a total of 2,773 were reported, as informed in the last municipal council meeting, with the most notable ones being related to sidewalks and potholes, water, urban furniture and signs, cleaning, parks and gardens, containers and lighting, almost all of which have been addressed and completed.
Can you please rewrite this sentence?
FUENTE